Patient Insurance Made Easier
Get the information you need about your insurance coverage and accepted providers.
Find your insurance support
All insurance is not available in every branch
Please note that accepted insurance providers, direct cashless billing, and specific policy tier approvals may vary across different Badr Al Samaa hospital and clinic branches. We recommend confirming network eligibility with your destination branch or contacting our insurance coordination desk prior to your consultation.
Frequently Asked Questions
Answers to commonly asked questions to help you navigate seamlessly.
Our Emergency and Trauma departments operate 24 hours a day, 7 days a week, 365 days a year across all hospital branches. We have dedicated resuscitation bays, emergency ambulances, and on-call specialist doctors available at all times.
General in-patient visiting hours are from 10:00 AM to 1:00 PM and from 5:00 PM to 9:00 PM daily. For Critical Care Units (ICU/CCU/NICU), visiting hours are restricted to 5:00 PM - 7:00 PM to ensure optimal patient rest and infection control.
We have over 25+ state-of-the-art facilities across the Sultanate of Oman (including Ruwi, Al Khoudh, Sohar, Salalah, Barka, Al Khuwair, Nizwa, Suwaiq, Mabella) and neighboring GCC nations. You can find comprehensive maps and directions on our Locations page.
Patients can obtain their diagnostic laboratory and radiology reports through our secure Patient Portal, via WhatsApp automated services, or in person at the Medical Records department with valid civil identification.
We provide specialized surgical care across Robotic Surgery, Advanced Laparoscopy, Cardiothoracic Surgery, Neurosurgery, Orthopedics & Joint Replacement, Urology, Bariatric Surgery, and Oncology, backed by advanced modular operating suites.
Yes, our flagship hospitals in Ruwi and Al Khoudh feature fully equipped digital Cardiac Catheterization Laboratories offering 24/7 primary percutaneous coronary interventions (angioplasty), pacemaker implantations, and emergency cardiac interventions.